Field service route planner that maximizes technician productivity

Stop wasting hours on the road between jobs. Our route software helps you schedules service appointments, minimize drive time, and help your technicians complete more calls per day without working longer hours.

Start your FREE trial
Book your demo
  • Reid's Distillery Logo, who works with Logistia Route Planner
  • MobileMattress Logo, who works with Logistia Route Planner
  • HealthU Logo, who works with Logistia Route Planner
  • Logo Moebler DK uses Logistia Route Planner
  • Chefs Evolution Logo, that works with Logistia Route Planner
  • Froopt Logo, who works with Logistia Route Planner
  • De Raiz Logo, who works with Logistia Route Planner
  • Purple Flowers Logo, who works with Logistia Route Planner

Route optimization designed for field service teams

Schedule service calls with skills and equipment

Not all technicians can handle every job. Our system factors in technician skills and required equipment to build efficient routes. You can add in easily emergency calls in the route, while routine maintenance fills gaps efficiently. Add notes about site access codes, equipment serial numbers, or customer preferences. Everything your team needs arrives with them.

Transport Management System Live Tracking Drivers Logistia Route Planner
See all routes at a glance with our dispatch routes tool, Logistia Route Planner

Less drive time, more completed jobs

Every minute driving between appointments is money left on the table. Our algorithm clusters nearby service calls, respects appointment windows, and accounts for real-world factors like job duration and traffic patterns. The result? Less driving, more visits done. Your technicians spend their expertise where it counts: solving customer problems, not staring at roads.

Built for the realities of field service work

From HVAC repairs to plumbing emergencies, appliance installations to electrical work—our platform handles the complexity of field service logistics so you can focus on customer satisfaction. Over 80 features purpose-built for service businesses.

Mobile apps

Technicians get their daily schedule, customer and service details in one app. Mark jobs complete, capture signatures, and upload photos without calling dispatch.

Divide routes

Automatically distribute service calls across your team based on areas, skill sets, or current workload. Balance routes so no one’s overloaded while others finish early.

Reduce route costs

Slash fuel expenses and vehicle wear through efficient route sequencing. Fewer miles means lower costs, reduced carbon footprint, and more jobs completed per gallon.

learn more about route optimization

Vehicle capacities

Ensure technicians have what they need before dispatch, and prevent overloading service vehicles with weight and volume constraints.

learn more about optimizing constraints

Analyze reports

Measure any KPI relevant for you: average job duration, technician utilization, and revenue per route. Identify training opportunities and optimize scheduling based on real performance data.

see more about our analytics

Appointment windows

Offer customers flexible time slots like “9am-12pm” or “1-3pm” without the chaos. The optimizer sequences appointments to maximize efficiency while honoring every commitment you make.

Service time

Different jobs take different amounts of time. Set realistic service durations, 15 minutes for a filter change, 2 hours for a full system install, so routes reflect actual field conditions, not wishful thinking.

Order type

Mix and match delivery types seamlessly. Handle curbside pickups, doorstep deliveries, locker drop-offs, and recyclable packaging pickups in the same route. Perfect for hybrid models combining online orders with in-store pickup options.

Reschedule

Customer needs to postpone? Reschedule the appointment to a new day and reoptimize the route. No manual replanning, no double-booking, no scheduling conflicts.

Prevent errors

Safeguard your planned routes, keeping them intact from unintended changes by your colleagues. Fix problems at the desk, not in the field.

Notify customers

Appointment reminders reduce no-shows by 40%. Send “technician on the way” alerts with live ETA updates so customers know exactly when you’ll arrive.

Print routes

Generate detailed route sheets with customer addresses, phone numbers, service descriptions, and access instructions. Perfect backup for areas with poor cell reception.

Budget-friendly, business-ready

Monthly

Yearly

10% discount

Simple start

Start with the very basics of optimization

$17.1

Per driver per month

Start trial
  • 250 addresses /driver
  • Integrate eCommerce
  • Add your orders easily
  • Optimize the routes in minutes
  • Prepare the delivery

Essentials

Personalize routes and notify customers

$26.1

Per driver per month

Start trial
  • 500 addresses / driver
  • Everything in Simple Start
  • Advanced routing options
  • Customer notifications
  • Tracking link

Plus

Advanced tools for a premium delivery 

$35.1

Per driver per month

Start trial
  • unlimited addresses
  • Everything in Essentials
  • Proof of Delivery
  • Delivery Areas
  • Reports & Analytics
  • Expenses

Need to personalize and adapt Logistia Route Planner to your workflow? Let’s talk!

What our clients say

  • I enjoy using the app so much that I wouldn’t go back to pen and paper, my old way of planning the routes. The team is very prompt to any requests and tries to incorporate the feedback.
    I managed to increase the number of orders I am able to deliver daily, increase customer satisfaction since they are aware when I will arrive with the products, and save time that I can dedicate to other
    activities.
    Mihai L.
    Business Owner

  • I like that it’s very user friendly, it has a lot of features and the fact that the developers added some extra features to fit even better our needs.
    Dhaniel N.
    Purple Flowers

FAQs

Our field service route planner considers multiple factors, including technician location, skills or required equipment, appointment time windows, job duration, and traffic patterns. It then creates the most efficient sequence of stops that minimizes drive time while ensuring each technician can complete every assigned job.

Absolutely. You can assign new appointments while the technician is already on route. The technician’s route will be instantly updated with all the details without interrupting the current appointment.

Our system prevents mismatches before they happen. You can tag each technician with their skills to mark which jobs require specific credentials. Logistia Route Planner will only assign jobs to qualified technicians.

Most of Logistia Route Planner users have reported a strong reduction in drive time, translating into additional service calls per day without any new hires.

Yes. You can offer time windows like “8 am – 12 pm” or “1 -4 pm”, and the system will honor those commitments while building the most efficient route. You control how wide the windows are and how many appointments you accept per window based on your capacity.

The mobile app tracks real-time progress. If a job is taking longer than expected, the system automatically updates ETAs for all remaining appointments on that route. Customers can receive updated notifications, and you can see at a glance which appointments might need rescheduling.

You can connect via our APIs to your custom systems. You can sync your jobs automatically, and completed service calls can be updated in both systems.

Technicians get our mobile app showing their daily schedule in order, customer details, service history, required parts, and access notes. They follow the sequence navigation to each stop. When they complete a job, they mark it done, capture a signature, take photos if needed, and the app moves them to the next appointment.

Most teams are scheduling optimized routes within one day. Add your customer addresses, add your technicians with their skills and territories, and you’re ready to go. We provide onboarding support to help you configure everything correctly from day one.

You can define separate service zones and assign specific technicians to each territory. The system respects those boundaries when building routes.

Transform your field service operations starting today

Join thousands of service companies using Logistia’s field service route planner to increase technician productivity, reduce fuel costs, and deliver better customer experiences. See the difference for yourself, no credit card required.

  • Free 14-day trial​
  • No Credit Card required
  • Cancel at any time​
Start your FREE trial
Book your demo