A flawless experience. That’s what customers today expect from any business. They are no longer satisfied with packages left in a designated space. They want care, precision, and a seamless customer experience from checkout to doorstep. That’s where white glove delivery service comes in. White glove delivery service is not just about the delivery. It’s…
If you’re in a business that does deliveries, you know the words efficiency, productivity and customer satisfaction are top of the operational priorities. Until now, traditional GPS devices have been the go-to solution for navigation. However, they fall short if we need more than one address and have a route with multiple stops. Platforms like…
Note: There isn’t a free route planner with unlimited stops, with route optimization features. Logistia Route Planner provides advanced route optimization with unlimited stops, tailored for your businesses, no matter the size. Key features include flexible optimization options, proof of delivery, real-time driver tracking, customer notifications, and a suite of tools designed to streamline your…
Nowadays, hiring a professional freight forwarder (or last mile delivery specialist) is essential for any business to manage their own transportation needs. This role is responsible for the final step in getting the orders to the customers, which can make the difference between competition: on-time delivery or customer disappointment. With expectations for smooth delivery higher…
Customer experience is at the heart of every business strategy, especially in industries that rely on timely deliveries, such as e-commerce and logistics. With delivery expectations on the rise, businesses are increasingly turning to route planning to enhance efficiency, improve reliability, and elevate customer satisfaction. But how exactly does route planning influence the customer experience?…
Managing deliveries isn’t easy for any business, but for Purple Flowers—a flourishing online boutique—their online flower delivery operations became increasingly challenging as order volumes surged during peak times. With a small team that expanded alongside the business, Purple Flowers found themselves at a crossroads. Their delivery system needed an upgrade, especially as delays, customer inquiries,…
As consumer awareness of environmental issues grows, sustainability has become a critical factor in e-commerce and not only. According to the DHL E-Commerce Trends Report 2024, 59% of shoppers worldwide consider sustainability “very” or “quite” important when shopping online. For e-commerce businesses, this presents both a challenge and an opportunity: how can they make their…
For businesses that depend on vehicle fleets or logistics, optimizing driving directions is critical to cutting costs and improving efficiency. One of the most common challenges is managing toll expenses, which can pile up fast when drivers pass through toll roads regularly. That’s where a software route planner like Logistia Route Planner steps in, allowing…
Last-mile delivery is vital for logistics, directly impacting customer satisfaction and brand loyalty. For small and medium businesses (SMBs) with delivery fleets, meeting rising consumer expectations—like same-day or next-day service—can be daunting. To stay ahead, it’s crucial for these businesses to adopt strategies that enhance service quality and enable your staff to easily track your…
Geofencing is becoming a vital tool in logistics and delivery services. This technology creates virtual boundaries around a specific area, leveraging technologies like GPS or RFID to monitor and manage movements within these zones. As businesses strive for greater efficiency and customer satisfaction, integrating geofencing into delivery routines can offer significant advantages. But what is…
This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.
