In e-commerce today, the efficiency and effectiveness of delivery operations play a pivotal role in securing customer satisfaction and overall business triumph. Regardless of a company’s size, choosing between an in-house delivery fleet or outsourced, external delivery solutions is a question managers often ask. At the core of this dilemma lies the ambition to deliver…
Opening a new business is exciting and terrifying at the same time. At first, you had only a few customers and operational management was easy. Planning delivery routes could be a minute task. However, as your business grew and your deliveries exploded, it was not an easy task anymore. In fact, it became a complicated,…
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