In recent times, how we receive the packages has significantly changed, giving rise to “no contact delivery.” This method, driven by an increased need for safety and convenience, reduces the interaction between delivery personnel and customers. During the lockdown, health concerns have shifted consumer preferences to safer, less intrusive delivery options. What is no contact…
Last-mile delivery, often viewed as the final step in the logistics chain from the distribution center to the customer’s doorstep, is crucial for impacting customer satisfaction and business efficiency, yet it is surrounded by many misconceptions that can alter business strategies and customer perceptions. More than just transportation, effective last-mile delivery involves a complex mix…
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